Shipments and Returns
Your Pack Shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via carrier and are delivered within 5-7 business days within USA.
Shipping and handling fees are a flat rate within USA.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
At the moment we can only deliver to destinations in USA.
We will shortly start delivery to Canada and the European Union.
Please contact firstname.lastname@example.org with your order number within 14 days of purchase.
We are unable to exchange products, however, a refund may be issued depending on claim if made within the designated time period.